Let’s answer your questions!

What if it rains?

While we do operate rain or shine, if the weather is going to make the event not enjoyable we have a couple of options. We can postpone events until the weather is a bit more suitable or we can find an indoor venue to run a Game Show type event.

Can I create a custom event?

Absolutely! We aren’t called ‘Tailored Team Building’ for nothing…we specialise in custom events & work closely with you to ensure that your team gets the most out of all of our events. If you have an idea, contact us & we will turn it into reality.

What do I bring?

Very few of our events have you sitting down for the entire time. So comfortable shoes and clothes are the first thing. If you are doing an outdoor event like the Amazing Race, then a weather jacket, a hat, sunscreen, water and trainers are a good idea.

We don’t recommend bringing anything heavy as anything that you bring will need to be carried around with you.

How fit do I need to be?

We completely understand that not everyone is a gym junkie! Therefore we have designed all our Amazing Races and other outdoor events to suit everyone. As long as you are comfortable with a good walking pace then you will be more than fit to take part in any of our events. Check other FAQ here, for more details!

What do we wear?

More than anything we want you to be comfortable! So for most of our events we recommend comfortable clothes (feel free to bring out your best activewear). Our Amazing Races average 3-6kms of walking so bring comfortable walking shoes.

Can we dress up?

Short answer – ABSOLUTELY!!! In fact, we encourage it.

We usually put our teams into colours which we can share with you beforehand if you wish for your teams to dress up.

Do you take photos / videos?

Simply – yes we do! We take lots of photos & videos of your event where possible, which we will share with you. Any photos & videos taken by our hosts remain the property of Tailored Team Building & may be used on our website, social media or promotional videos. Please let us know in advance of your event if you have any objections to this.

Who picks the teams?

You know your team better than we do (obviously!) so we usually recommend that you pick the teams. We recommend splitting up departments, seniority & friendship groups within your workplace. We are happy to play bad cop & read out the teams list at the start if needed. Alternatively, we can also pick the teams at complete random at the start of your event.

Do you operate in remote areas?

Absolutely! If your team is getting together anywhere within Australia or New Zealand – we will be there! To date we have hosted events in remote places like Mt Isa, Ballarat, Green Island & even Roma. We love to travel so please, challenge us! We really mean it when we say we are Australia & New Zealand wide.

Whats our cancellation policy?

We completely understand that things come up or happen outside of our control, so we like to keep our cancellation policy quite simple! The deposit is non-refundable, however we will happily keep this deposit as a credit towards a future team building event.

What are your booking terms?

Once you have confirmed your booking we will send through a 20% deposit invoice to be paid within 3 days. Your booking will not be confirmed until the deposit has been received. Your balance invoice will be due the day of your event. Check other FAQ, for more details!

Are you insured?

We are fully insured for all our activities, with $20 million public liability insurance with Vero Insurance. Our legal advice has indicated that should any injuries occur, your group are covered by their existing Workcover workers compensation provisions.